Privacy Policy for FiberMap
Effective Date: 30 April 2026
Last Updated: 30 April 2026
1. Introduction
FiberMap (“we”, “our”, or “us”) provides a mobile application that enables authorized SaaS customers to manage Fiber-to-the-Home (FTTH) network infrastructure, including fiber assets, routes, and network equipment.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the FiberMap mobile application (“App”).
By using the App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following:
- Name
- Email address
- Organization/company name
- User account credentials
2.2 Location Data
FiberMap collects location data to enable:
- Mapping of FTTH infrastructure
- Capturing coordinates of fiber equipment and subscriber locations
- Tracing fiber cable routes during field deployment
Location data may be collected:
- In the foreground (while using the app)
- In the background (only if explicitly enabled for route tracing features)
2.3 Photos and Media
The app allows users to:
- Capture and upload photos of FTTH assets and field installations
These images are stored securely and linked to network records.
2.4 Device and Usage Data
We may collect:
- Device type and OS version
- App usage logs
- Crash reports
- IP address
2.5 Network and Operational Data
The app displays and processes:
- Real-time status of network equipment
- Fiber routes and topology
- Splicing and connectivity details
This data is provided by your organization’s FiberMap backend system.
3. How We Use Your Information
We use collected data to:
- Provide and maintain app functionality
- Enable FTTH network mapping and asset tracking
- Improve user experience and app performance
- Monitor and analyze usage trends
- Provide customer support
- Ensure security and prevent unauthorized access
4. Data Sharing and Disclosure
We do not sell personal data.
We may share information:
- With your organization (as part of SaaS service delivery)
- When required by law or regulatory authorities
- To protect rights, safety, and security of users and systems
5. Data Storage and Security
- Data is stored on secure servers managed by FiberMap or its cloud providers
- We implement industry-standard security measures including encryption and access controls
- Access to sensitive data is restricted to authorized personnel only
6. Data Retention
We retain data:
- As long as your organization maintains an active subscription
- As required for operational, legal, or compliance purposes
Users may request deletion through their organization administrator.
7. Permissions Used
The app may request the following permissions:
- Location Access: To capture and track FTTH asset locations and routes
- Camera Access: To capture images of field equipment
- Storage Access: To upload and manage captured images
Permissions are requested only when needed and can be controlled via device settings.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
Requests should be made through your organization or via the contact details below.
9. Children’s Privacy
FiberMap is not intended for use by individuals under the age of 18. We do not knowingly collect data from children.
10. Third-Party Services
The app may use third-party services (e.g., analytics, cloud hosting) that collect information in accordance with their own privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the app or on our website with a revised “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: contact@jazenetworks.com
Company: Jaze Networks Pvt Ltd
Address: 66, Raju Nagar Main Road, Thoraipakkam, Chennai 600097
13. Consent
By using the FiberMap app, you consent to this Privacy Policy.
